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Privacy Policy
This Privacy Policy describes how Sherman Labs LLC and its Affiliates (“PlainVanilla” or “we”) collect, use, and share personal information when you visit, www.plainvanilla.co or use the PlainVanilla Service (collectively, the “Site”). By interacting with the Site, you agree to and accept the practices described in this Privacy Policy.
Information We Collect
The Site does not automatically collect personal information about you. We may collect and maintain certain information about you if you elect to provide it to us. For example, you may provide information to us when you register an account on the Site, make purchases through the Site, submit information through engaging with the PlainVanilla Service or other software or services, request to receive email communications about our products and services, or other such circumstances. The types of information we may collect include, but are not limited to: name, street address, city, zip code, email address, phone number, company affiliation, information relating to the commercial contracts for which you use the Site, user trends in engaging with the Site, and your interests relating to us and our services.
If you ever want to review or update the information we have stored for you, simply send an email to info@plainvanilla.co and we will send you your profile to allow you to edit your personal information. The ability to edit or delete your information is limited by any existing contracts or tickets you have open through using the Site. We will ask for sufficient identification to assure that only you can access your profile.
How We Use Information We Collect
We use the information we collect for a variety of purposes, including, but not limited to, the following: completing your online purchases, other transactions, providing you with information you request, fixing mistakes in the Site and improving user experience, and analyzing trends in user engagement with the Site.
Financial Information: All payments and donations made on our Site are made through our payment gateway provider, Stripe. This financial information is used only to make specific payments requested by you, or to register you, at your request, for an ongoing subscription that requires automatic payments in the future. We do not retain financial information on our own servers.
The manner in which Stripe uses, stores, and discloses your financial information is governed by its own policies, as updated from time to time. We shall have no liability or responsibility for the privacy practices or other actions of Stripe. For further details, please review Stripe’s privacy policy at https://stripe.com/us/privacy.
Other Uses: We may disclose information about you as required to comply with any law, regulation, or legal request; to protect the rights, property, and safety of us, our customers, or others; and/or to cooperate with any law enforcement investigation.
Cookies
The Site uses browser cookies in order to conduct its online transactions. Cookies are sets of information stored on your computer that help you interact with the website. Cookies can store tracking data about your browsing activity (such as registration or web pages visited), but cannot access any personal information from your browser and do not allow third parties (other than Stripe as discussed above) to access any of your customer information. If you do not want your computer to receive a cookie, or if you want your browser to notify you before receiving a cookie, you can configure your browser to do so by changing the cookie options in your browser's "Options" or "Preferences" menu. Please note that disabling cookies may limit your ability to use all of the features of the Site.
Changes to the Website and the Privacy Policy
Please note that the Site and this Privacy Policy may change from time to time, and the use of personal information that we gather is subject to the Privacy Policy in effect at the time of use. We encourage you to check the Site periodically to see recent changes.
Security
We make every effort to ensure the security of our network and systems. For your Internet security we use industry standard encryption practices.
Questions
If you have any questions, comments or complaints regarding these Terms or the Site, please contact us at info@plainvanilla.co or at:
Kirkland WA 98033
All rights not expressly granted herein are reserved.
Updated: 9/3/2019